個人情報保護方針

When assisting you here, at Aria Garage, we may ask you to provide personal information to help increase the quality of our products and/or to help provide better services. We deeply understand the importance of your personal information. Without protection of our customers’ personal information, it would be impossible for us here at Aria garage to offer our customers the best products and services that are founded on good communication. We have established some basic principles in order to protect our customers' personal information, and they are published here as part of our privacy policy for your information.

Personal Information

Personal information is information about our customers, and information that identifies an individual customer. Information which is directly associated with a specific person combined with other information is also regarded as personal information. It includes information from questionnaires that you may be asked to complete at the Aria Garage showroom, such as your name, and documents that are necessary for purchase.

Collection of personal information

We will state the purpose of collecting personal information in our brochures or on our website. We will also state the purpose of collecting personal information directly to you. We will not use such information for any other purposes that were not stated beforehand. You have the right to refuse to give us personal information.

Encryption:

Our website uses SSL protocol so you can safely transmit personal information when inquiring about our inventory.

Links:

We provide links to other independent companies. Please note that our privacy policy does not apply to these websites.

Use of personal information

We will use your personal information only for the purposes stated below.

  • To inform you of regular maintenance, car inspections, the expiration date of your car insurance, and also when offering our products or services.
  • To provide information on events and campaigns through leaflets or by email.
  • To conduct questionnaires for product development or for increasing customer satisfaction.

You can request to stop receiving leaflets and email, or refuse to answer any questionnaires. Please call Aria Garage on 03-5760- 7733.

Information provision for third parties.

We will not provide our customers’ personal information to third parties except when:

  • we have your permission
  • it is required by law;
  • it is necessary for either you or for the interests of the public.

However we may provide your personal information to our business partners or subcontractors if deemed necessary.
You can request to not have your personal information provided to third parties. Please call Aria Garage on 03- 5760-7733.

System for personal information protection

We have a committee of personal information protection to ensure the security of your personal information. Under the committee, we appoint a manager to ensure personal information protection in all departments in our company, conduct employee training, and have a system to receive your feedback.

Security

We understand the importance of your personal information and our responsibility to ensure its safety. We will handle your personal information in an appropriate manner.

Inquiry

You can request to disclose your personal information. You can also request to revise your personal information if necessary. In addition, you can inquire or make a complaint about your personal information. We will respond to such requests in an appropriate manner. We have a customer service desk to take your inquiries about your personal information, to respond to your requests for revision, or to receive your complaints. For inquiries call Aria Garage on 03-5760-7733

Compliance and improvement of our policy

We will respect and observe personal information protection law, and all other relevant laws and regulations. We will constantly review our privacy policy and our internal regulations regarding personal information, and will strive to constantly improve the management of your personal information.

店舗情報
【Aria garage 】
7-8-17, Todoroki,
Setagaya-ku, Tokyo, Japan
TEL:03-5760-7733
FAX:03-5760-7735
【Aria factory】
3352, Ikonobe-cho, Tsuduki-ku, Yokohama-shi,
Kanagawa, Japan
TEL:045-933-4300
FAX:045-933-4668
Opening hours
Monday to Saturday
10:00~20:00
Sunday and Holiday
10:00~19:00